Delivery


Once an order has arrived in-stock at our warehouse, we'll contact you to arrange a choice of delivery, collection or storage options....

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For piece of mind, we've been expertly delivering and installing our furniture since 1976

Our own delivery service includes 2* of our own skilled staff. Who will not only deliver your furniture to your home, but will also set up any free-standing items in your room of choice, disassembling and reassembling as required**

Customers should ensure that spaces for the delivered furniture, and access through your home, are clear before delivery. Please note that we are unable to fit/fix/mount any items to the customer's property (e.g. mirrors & wall mounted items)

 * Unless previously agreed with the customer, or where 1 person is sufficient
** With the exception of kitchens, where installation remains the responsibility of the customer

Guideline Delivery Charges
 Actual charges are confirmed via post code search

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Local Delivery Charges

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Longer Distance Charges


Unfortunately, we are unable to offer our own delivery service, when it's unlikely that we'd be able to reach a destination and return to Chester within a normal working day. So for customers that live further afield, international destinations, or simply for a more cost effective door-to-door delivery solution, many of our customers are now using courier auction sites (such as anyvan.com) for their deliveries.

We are more than happy to liaise with our customers and their own courier arrangements, and when required, take a record of the couriers details and vehicle registration when they collect.

Please note that as the majority of our furniture is hand made to order, most items do not come with any packaging or protection. Therefore, we advise stipulating that couriers will need to provide suitable protection such as furniture blankets, and if neceessary straps or ties.


Customers, with access to a suitable vehicle, are more than welcome to collect from our Chester showroom during normal opening hours.

We have an under-cover loading bay, and will be more than happy to help load your vehicle. Access to our loading bay is found on Volunteer Street, to the right side of our store front. The entrance is on the left hand side as you enter Volunteer Street, situated adjacent to the exit from the multi-story car above our store, and signed with a Langhorns plaque on the wall.

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Please note that as the majority of our furniture is hand made to order, most items do not come with any packaging or protection. Therefore, we advise all collecting customers to bring suitable protection such as cardboard or blankets, and if neceessary straps or ties.


What if you're not ready for delivery or collection?

Please don't be concerned if you're not quite ready to receive your furniture when we inform you that it's available. We are more than happy to safely store your order at our warehouse, free of charge, until you are. We just request that any outstanding order balance is settled, and we'll hold your items for as long as you need.